AlphaDrive One-Click Install Web Apps

Over 260 scripts are included with every AlphaDrive Web Hosting account. We cover a wide array of categories so that you can find the best script to power your website. To install one of these web apps, simply log into your cPanel interface and select it from the Apps Installer menu.

  Social Networking
  Ad Management
  Image Galleries
  Project Management
  Customer Support
  DB Tools
  Polls and Surveys
  Micro Blogs
  Guest Books
Category : customersupport
Version : 4.1.2
Views : 6399 Views
Ratings : 4.263 out of 5
Votes : 19 Votes
Reviews : 0 Reviews
Space Required : 15.02 MB

 4.26  See Demo
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Overview OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries. The software has tools to manage the tickets, like departments, staff members, custom responses, multi-language support.


  • Responsive design
    OpenSupports is responsive, that means it looks well in phones, tablets and desktop computers.
  • Custom Responses
    Don't repeat yourself. With our system you can customize your own templates to respond tickets.
  • Articles and Topics
    Create articles to solve your customer's frequently asked questions (FAQs), and to provide them with How-To Guides about your product or service.
  • Staff members
    Add as many staff members as you want, and assign each of them the set of departments they will respond.
  • Departments
    Every ticket belongs to one department. You can assign each staff member a set of departments he will be in charge.
  • File Attachments
    Staff members and your customers can attach files to comments in tickets. You can decide the maximum size of these files.
  • CSV Import
    You can import users to your OpenSupports via a simple CSV file. Every row should have username, password and email.
  • Notifications
    You can easily see a log of all the last actions that have taken place in your OpenSupports website.
  • Email Templates
    You can customize your email templates for common actions in OpenSupports to look according to your company style.

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